Nous contacter Tél. : 03 20 64 11 26  
Contact us Tel: +33 (0)3 20 64 11 26  

Privacy policy

A – Personal data
The information collected by DUO Emballages is processed electronically to ensure the proper functioning of our services. DUO Emballages is the sole recipient of the data collected and this data will not be sold or transferred to profit-making or non-profit organisations.
This data is only collected via our contact form.

It is stored on servers located in France.

DUO Emballages is prohibited from disclosing the data you have sent to us to third parties, including subcontractors and individuals whose role includes responsibility for processing your data and in the event of a request from legally authorised authorities.

Under the French Data Protection Act of 6 January 1978, you have the right to access and modify your personal data. You may also, for legitimate reasons, object to the processing of your personal data.

You can exercise these rights by contacting:

If, when using the contact form, you signed up for the newsletter, your email address will be used for information purposes in order to send you our news by email.

B – Cookies
When you visit our website, cookies are placed on the hard drive of your terminal (computer, tablet or smartphone). The information below will enable you to better understand how cookies work and how to use the current tools in order to configure them.

1/ What is a cookie?
The use of cookies is common and usual on the Internet. A cookie is a small text file deposited on the hard disk of your terminal by the server of the website you are visiting.

2/ What are cookies used for?
Cookies have different functions and are distinguished by their role. In particular, they enable a user to be recognised from one visit to another, thanks to a unique identifier. Some cookies can also be used to store the contents of a shopping basket when you place an order via a website, others can be used to record the language settings of a site, and still others can be used for targeted advertising, etc.

3/ What types of cookies are used on our website?
Like all professionals operating a website, our site uses cookies which can be classified as follows:

3.1. Cookies that do not require prior information and/or consent from the Internet user:

Technical cookies:
These are essential to enable you to browse our website and make the best use of the various functions. For example, when you register for a customer area, a cookie is placed on your terminal so that the site can recognise you when you identify yourself. If you deactivate this cookie, you will no longer be able to access your customer area.
Cookies necessary for the provision of an online service:
These are specifically used to provide the services requested by buyers on a site. This is a voluntary act on your part. By deactivating this type of cookie, you may not be able to access certain features of the site. For example, we need to store a “shopping cart” so that you can enter your information and proceed to checkout.
Audience measurement cookies exempt from consent (art.6. CNIL deliberation n°2013-378 of 5/12/2013):
These cookies allow us to observe the way in which Internet users consult our website in order to establish anonymous statistics with the aim, in particular, of optimising and improving the ergonomics of our website, detecting navigation problems or organising certain content. The data collected through these cookies includes the pages you consult, open and leave, the date and time, information such as the number of clicks made on a given page, the scrolling of pages but also the search terms you use when you use our site or the IP address of your terminal in order to determine your connection city. Once the geolocation is carried out, this IP address is either anonymised or deleted.

3.2. Cookies that require prior information and consent from the Internet user.
Audience measurement cookies:
Unlike audience measurement cookies which are exempt from consent, these audience measurement cookies may collect information such as, for example, the IP address of your terminal in order to determine your connection city or the number of clicks made on a given page, the scrolling of pages but also the type of platform you use. This information is used in particular by advertising agencies as part of our online advertising campaigns to find out how users behave on our website after seeing one of our online advertisements, including advertisements about us on third-party websites. The data collected does not reveal your identity.

Advertising cookies (not used on our site):
These cookies collect information about your web browsing habits. Based on the web pages you visit, you define your own interests, which allows us to offer you tailored advertising. They also allow us to limit the number of times you see an advertisement and help us to evaluate the effectiveness of our advertising campaigns. These advertising cookies are placed on your terminal by our partners (advertising agencies, hosts, etc.).
Social network tracking cookies generated by “share buttons”:
Our site contains sharing links to social networks that allow you to share content on our site with other people. When you use these sharing buttons, a third party cookie is set. If you are logged into the social network while browsing our website, the sharing buttons allow you to link the content you view to your user account. The sharing buttons via social networks use cookies to track the browsing of their users. For more information, we invite you to consult the privacy policy of the social network(s) you use.

4/ It is up to you to manage the deposit of cookies on your terminal
When you connect to our website, a banner appears to inform you of the cookies used on the site, which require prior information and, where applicable, your consent before they are deposited on your computer terminal.
If you continue your browsing by clicking on any element of the web page of our site (e.g. image, title, button, etc.) or if you go to any page other than the page through which you accessed our website, at the time of your first connection, you give your consent to the deposit of the above-mentioned cookies by our site on your computer terminal equipment.
Your consent is valid for a period of 13 months from the first deposit of the cookie in your terminal equipment. Once this period has elapsed, we will ask for your consent again so that our site can deposit cookies, requiring prior consent, on your computer terminal equipment.
You can refuse to accept cookies at any time by configuring the preferences of your Internet browser.
However, please note that by refusing certain cookies (e.g. technical cookies, etc.) you may have difficulty browsing our website and may not be able to use all of our services.
Each internet browser is different. In order to configure your browser, we invite you to refer to the “Help” section of your browser. We have listed below the main browsers used to date.

In Microsoft Internet Explorer
1. Select the “Tools” menu and then “Internet Options
2. Click on the “Privacy” tab
3. Select the desired level using the slider
4. Or choose the advanced setting options.

In Mozilla Firefox
1. Choose the “Tools” menu and then “Options”.
2. Click on the “Privacy” tab
3. Select “Retention rules” and then the desired level.

In Google Chrome
1. Click on the icon to display the settings menu
2. Click on “Options”.
3. In the “History” area, select “use custom settings for history”.
4. Choose the desired level

In Safari
1. Click on the “Safari” menu
2. Click on “Preferences”.
3. In the “Security” tab, select the desired level.

Given the wide variety of smartphones and tablets, we refer you to the “manufacturer’s manual” of your terminal in order to manage the deposit of cookies.

5/ Third party sites

Our site may contain links to partner sites and other third-party sites. If you navigate to one of these sites, please note that they have their own privacy and cookie management policies and that our responsibility ends when you leave our website. We recommend that you check their privacy policies before submitting personal data to any of these sites.